IT Performance Management / IT-Controlling: PROSA - Process-Oriented Service Level Agreements for Providing a Single Point of Contract
dc.contributor.author | Knapper, Rico | |
dc.contributor.author | Conte, Tobias | |
dc.contributor.author | Blau, Benjamin | |
dc.contributor.author | Richter, Hans | |
dc.date.accessioned | 2020-12-15T18:33:09Z | |
dc.date.available | 2020-12-15T18:33:09Z | |
dc.identifier.uri | https://doi.org/10.17875/gup2010-1480 | |
dc.relation.ispartof | 3/isbn-978-3-941875-31-9 | |
dc.title | IT Performance Management / IT-Controlling: PROSA - Process-Oriented Service Level Agreements for Providing a Single Point of Contract | |
dc.type | bookPart | |
dc.identifier.intern | isbn-978-3-941875-31-9.21 | |
dc.intern.doi | 10.17875/gup2023-1480 | |
dc.intern.doi | 10.17875/gup2010-1480 | |
dc.identifier.purl | http://resolver.sub.uni-goettingen.de/purl?univerlag-isbn-978-3-941875-31-9.21 | |
dc.bibliographicCitation.chapter | 21 | |
dc.description.section | Management und Methoden |